FAQS
Got questions? We’ve answered the most common ones about booking, pricing, returns, and more to help make your rental process clear and simple.
You’ll need a valid driver’s license, a form of identification, and a credit or debit card in your name.
Yes, renters must be at least 21 years old. Some vehicle categories may require the driver to be 25+.
Our rental prices include basic insurance, 24/7 roadside assistance, and a full tank of fuel unless stated otherwise.
The minimum rental period required is 2days days/hours, depending on the vehicle and rental agreement. All vehicles must be returned on or before the agreed return date and time to avoid additional charges. Please check your booking details or contact our team for specific return policies.
You can select a vehicle category (e.g., luxury, SUV, economy), and we’ll do our best to match your preferred model, based on availability.
No hidden charges. What you see during booking is what you pay — transparent pricing is our promise.
Yes, we offer flexible delivery and pick-up options at selected locations. Contact us to arrange
Full coverage insurance required we will verify
Valid license matching driver at pickup required
Delivery to Austin Texas airport $120
Delivery to San Antonio airport $70
Delivery to Houston airport $300
We provide 24/7 roadside assistance with every rental, so you’re covered in case of any issues.
We primarily offer daily rentals, but short-term or hourly rentals may be available in select areas. Contact us for options.
Yes, you can extend your rental anytime — just contact us before your return date, and we’ll update your booking based on availability.
A refundable security deposit of $250 is required before vehicle pickup.
This deposit helps cover any potential damages or additional charges during your rental period and will be fully refunded upon safe and timely return of the vehicle.
Contact
Got questions? We’ve answered the most common ones about booking, pricing, returns, and more to help make your rental process clear and simple.
Every journey starts with the right car. At The Kollectionco, we put freedom, comfort, and style in your hands — drive your story
